Yes, we ship all over the world. Shipping is free. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Our system must verify that the address you enter during checkout is a valid address. If our systems detect an error in your address, your order will be put on hold and we will email you, this could cause a delay during the handling period. Please double check your address during checkout! Customers are responsible for all claims to USPS.
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. We are not responsible for contacting customs centers. In the event of a return, duties and shipping fees will not be refunded.
All claims are the customer's responsibility with the carrier. We do not issue refunds when orders are lost in transit. We recommend choosing a shipping method that includes insurance.
We do accept return if the item is unused and in its original conditions. The full order amount minus the postage fee is available to be refunded. If goods were damaged upon receipt, you must email us within 24 hours of delivery confirmation. Please email us at firstname.lastname@example.org with the subject line “DAMAGED ITEM” and include your order number. Damages due to shipping will be reviewed and we will work with you to resolve it in the most reasonable way.
If you're not satisfied with your order, we'll be more than happy to exchange it for you within 30 days of receiving the order. Our top priority is to make sure that you're happy with your order, and we will work with you to make it right for you. Please email us at email@example.com.
You can contact us through our contact page! We will be happy to assist you.